Complaint Form

Thank you for lodging a complaint with our service. We are committed to always taking your concerns seriously and being respectful. We are genuinely interested in listening and understanding your perspective. Every client has a right to be heard and to seek a resolution to their problem. We see all complaints as an invaluable opportunity to improve our service. Please complete all the details below so we can respond to your complaint in a timely manner.

Your Details

Your Name *

Child’s Name *

Are you making this complaint on behalf of a client or person with a disability?

YesNo

Please specify

Phone Number *

Alternate Phone Number

Email *

Do you require any help with communication (e.g. interpreter or national relay service)?

YesNo

Your Complaint

Who is the complaint about? *

What is your complaint about? *

Any Further Comments

Thank you for taking the time to complete this form.

A member of our Leadership Team will

respond to your complaint within the next 2 working days.

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